More negative library experiences to avoid
So as I apply for more youth services jobs, waiting for the promised greying of the profession to open jobs for me to move into, I read. A lot. A lot a lot. Somewhere around a book book a day, and a few giant stack of picture books a week.
Now, to find these giant stacks of picture books, I’m working off a list generated during library school. The list is down to 211 books right now, but sometimes I’ll read a book, find out it has sequels, and…
Anyhow, for the books that are only at far away libraries, I’ve been making use of ILL. But I’ve created lists using the catalog interface from my local library, and I have them pulled up on my IPad when I’m at the library, checking off books the list as I pull them from the shelves, sitting down with them, sorting them into “like” and “don’t like” piles, and cataloging and tagging all the “like” books into my Shelfari, and then putting them on the “to re-shelve” shelf. Do I feel bad for the teenaged page who has to put them back when I’m done with them? Sure I do. But I’m a taxpaying member of the community, and on top of that I’m a librarian and drama educator who will use these books to reach far more children than if one child had read them.
I’d also like to note that the chapter book reading habit, as well as my drama education, storytelling, and private storytime careers mean that I check out somewhere between 15 and 20 items a week. The women at circulation LOVE me, despite how much work I generate for them, since checking out books is what they’re paid to do, and at least I give great recommendations and conversation while they do it. They all are rooting for me to get a job.
While I was somewhere into book 60, perhaps 70, I overhear a conversation between to women, a librarian and a library associate, both of whom have been both at this library and on this earth a very long time. They’re noticing that the page has brought forward a giant stack of books to be counted and reshelved. They were horrified, wondering if someone had pulled a bunch of books to the floor. I agree: that would suck if that were the case. But when they realize that it’s me, a long time patron of the library, reading through giant stacks of books, they have a conversation at an audible level about what I should do. I would like to note that I do not believe they were being passive aggressive in letting me hear this. I just think that they didn’t care to NOT let me hear it.
They were worried about this destroying their statistics for the day. That was their primary worry. Now, don’t get me started on how asinine it is to take statistics from the picture book section the same way you would from the adult reference collection or the adult fiction collection. All of these need to count books in different ways, since people USE these parts of the library in different ways. I have gone to the library with (borrowed) children, read a big stack of picture books, and checked out none, since we’re READ all the books, or since we were on vacation and didn’t have a library card. Once can read a picture book, like it, and not check it out, since one has already read the book. So…keeping statistics on checkout vs reshelve counts is idiotic and will only generate useless and unflattering numbers. (Also, how many times have you seen a parent let a kid grab 12 random books of the shelves and quickly go and check them out? Does that mean that you have a high quality collection, or does that mean that there were 12 book-shaped objects that might not get read once they get home?)
Anyhow, they were worried about the statistics, so they discussed whether or not to ask me to reshelve the books when I finished reading them. As I said, I feel guilty about generating work for them, but I’m a member of the community using the books for a valid reason, and I’m not being paid to be there. I’m doing professional development, in fact, for a profession that has only COST me money to this point. (SOMEONE PLEASE HIRE ME!) But it is not my job to put books back on shelves, no matter how many or few I take out. I try not to pull books if I don’t have to, but again, I’m a valid patron. They then discussed for a few minutes whether they should discuss this with me.
I’m glad they decided not to. However, this library has been ruined for me for this purpose. I no longer feel welcome there, reading their collection. Which I’m sure will be great for their statistics, but if, say, I took my 15-20 checkouts a week somewhere else, that might NOT be great for their checkout and door counts. I also had to shrink out of there without making eye contact with the woman at the desk, and it ruined my enjoyment of the last 6 books I had to read.
What is this really about, though? It’s about the asinine way we take statistics on collection use, for one thing. That the library would be PUNISHED for my thorough use of the collection is idiotic. But it’s also about the contrast between old-school concepts of librarianship and new ideas. These older women want to keep the books organized on shelves more than they want the books used. Their instinct isn’t that of their former supervisor (who moved on about a month ago), who would call me over after I read a bunch of books and ask me which ones were my favorite, and learn from my work. Their instinct over my years in library school was to find it annoying that I was wasting the time of their supervisor, or at least look annoyed at me whenever I was talking to her, forget who I was repeatedly (I don’t mean my name, but that they forgot I was the one in library school), and not look very friendly to me when I entered the library. I’m not saying that this it was me, specifically, that they aren’t friendly to. They have faces that go that way. They’re the old librarian cliches, the shushers cliche, even though they’ve been taught not to shush.
I snuck out, hoping to not be confronted on my way out. I think I was worked up enough to go into a tirade about how if they want me to not do things like this, they should make good on the promises of the greying of the profession and freaking retire, so that I can have their jobs and not have the time to sit around and read 70 picture books in one sitting. I’m pretty sure I would have said that to their faces, and then gone off on the myriad ways I make their numbers better, and how that way of figuring statistics is idiotic anyhow. It’s good they didn’t confront me.
But the problem is, since they acted like they might, I no longer feel welcome coming to the library to read picture books. I think they’re going to frown at me when I come in, and look at me like I’m some sort of trouble maker who *gasp!* reads TOO MANY BOOKS OFF THE SHELF. Is it a total pain in the ass that I go into the library and pull that many books off the shelf to read? Completely. But out of the top 10 annoying patron habits, making too much use of the collection seems a minor one…but my negative impression of the children’s wing of my local library now that my librarian friend isn’t there will last a lifetime. I mean, most specifically the lifetimes of these older women, not my own…but still…someone’s lifetime…